At Todd Shop, customer satisfaction is our top priority. If you are not completely satisfied with your purchase of products such as the Black 33.5 in. H Wooden Accent Storage Cabinet with Multi-Function, Drawers (FUFU&GAGA), the 56 in. Accent Storage Cabinet with 4-Doors and 3-Drawers (VEIKOUS), or the Halifax White 3 Section Mobile Storage Cabinet (WINSOME WOOD), our return and refund policy is designed to be transparent and straightforward.

1. Eligibility for Returns

Products purchased from Todd Shop are eligible for return within 30 days of delivery, provided they are in their original condition, unused, and with all packaging intact.

2. Non-Returnable Items

Custom or personalized orders, damaged due to misuse, or products that have been altered or assembled are non-returnable unless they are defective or damaged upon arrival.

3. Return Process

To initiate a return, contact us at support@toddshop.site or call +1 445 303 8088. Please provide your order number, reason for the return, and photos of the product if applicable.

4. Return Authorization

Once your return request is approved, we will issue a Return Merchandise Authorization (RMA) number and provide instructions for returning the product.

5. Return Shipping

Customers are responsible for return shipping costs unless the product is defective or damaged upon delivery. We recommend using a trackable shipping service to ensure safe delivery.

6. Inspection and Refund Processing

Returned items will be inspected upon receipt. Refunds will be processed within 7-10 business days after inspection confirms the product is in its original condition.

7. Refund Method

Refunds will be issued to the original payment method used at purchase. If payment was made via credit card, the refund will be credited back to that card.

8. Partial Refunds

In cases where only part of the product is returned or if the product is damaged or used, a partial refund may be issued proportionally.

9. Replacement Policy

If the product arrives defective or damaged, we will offer either a replacement or full refund, including shipping costs.

10. Exchanges

Exchanges are only available for defective or damaged items. Contact us within 30 days to process an exchange.

11. Delay or Denial of Refund

Refunds may be delayed or denied if the returned items do not meet the conditions outlined above or if returned after the 30-day window.

12. Contact for Return & Refund Inquiries

For assistance with returns or refunds, contact our support team:

• Phone: +1 445 303 8088
• Email: support@toddshop.site
• Address: 231 E Brady St, Butler, PA 16001, USA

13. Important Tips

• Ensure all items are securely packed to prevent damage during return shipping.
• Include your RMA number clearly on the package.
• Keep receipts and tracking information until the return is complete.

14. Product Liability

Todd Shop is not responsible for damages caused by misuse, improper assembly, or unauthorized modifications of our products.

15. Policy Updates

We reserve the right to update or modify this Refund & Return Policy at any time. Changes will be posted on this page with a revised effective date.